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Help & Guidelines

Frequently Asked Questions

Find answers regarding reservations, check-in timings, dining policies, and transportation.

Common Guest Queries and Policies

Check-in begins at 2:00 PM (14:00) and check-out is until 11:00 AM. Early check-in or late check-out is subject to availability and can be requested during booking.
Gorkha Heritage Hotel is situated at Plot No. 91, Sector 38, Gurugram, Haryana, 122001. We are conveniently situated minutes from Medanta - The Medicity, Rajiv Chowk, and NH-48 with quick access to Cyber City.
Yes, our direct bookings and standard rate plans include complimentary gourmet buffet breakfast at Mandala Restaurant from 7:00 AM to 10:30 AM.
Absolutely! Mandala Fine Dining & Rooftop Courtyard welcomes non-resident guests for breakfast, lunch, and dinner. We recommend reserving a table online in advance.
Standard bookings can be cancelled free of charge up to 24 hours prior to check-in. Non-refundable promotional rates are non-cancellable.
Yes, we arrange private, chauffeured transfers to and from Indira Gandhi International Airport (DEL), located approximately 25-30 minutes away.

Have More Questions?

Call our 24/7 reception desk at +91 98765 43210 or email reservations@gorkhaheritagehotel.com.